Customer Subscriptions Unable to Update
Incident Report for Splice
Resolved
This incident has been resolved.
Posted Feb 21, 2023 - 17:31 UTC
Monitoring
A fix has been implemented and subscription states restored. We are monitoring the results.
Posted Feb 21, 2023 - 16:48 UTC
Update
We have resolved the underlying issue and are working to restore correct customer subscription states.
Posted Feb 21, 2023 - 16:21 UTC
Update
We are continuing to work on a fix for this issue.
Posted Feb 21, 2023 - 16:11 UTC
Identified
We have identified the issue and are working on a fix.
Posted Feb 21, 2023 - 16:11 UTC
Investigating
We have identified an issue with customers' subscriptions unable to be updated.
Posted Feb 21, 2023 - 16:11 UTC
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