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All Systems Operational
Past Incidents
Dec 10, 2024
No incidents reported today.
Dec 9, 2024
No incidents reported.
Dec 8, 2024
No incidents reported.
Dec 7, 2024
No incidents reported.
Dec 6, 2024
No incidents reported.
Dec 5, 2024
Resolved -
This incident has been resolved.
Dec 5, 20:36 UTC
Dec 5, 20:36 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 5, 20:34 UTC
Dec 5, 20:34 UTC
Identified -
The issue has been identified and a fix is being implemented.
Dec 4, 22:46 UTC
Dec 4, 22:46 UTC
Investigating -
We are currently investigating this issue.
Dec 4, 21:45 UTC
Dec 4, 21:45 UTC
Dec 4, 2024
Dec 3, 2024
Resolved -
This incident has been resolved.
Dec 3, 15:31 UTC
Dec 3, 15:31 UTC
Update -
We are continuing to monitor for any further issues.
Dec 3, 15:31 UTC
Dec 3, 15:31 UTC
Monitoring -
A fix has been implemented and users are once again able to login to splice.com using their usernames. We are monitoring to confirm full functionality has been restored before declaring this incident fully resolved.
Dec 3, 15:17 UTC
Dec 3, 15:17 UTC
Update -
We remain in conversation with our partner regarding resolution of the ongoing login issues and are working towards full restoration. We are also exploring remediation options independent of our partner in order to more quickly restore expected functionality.
While we continue to resolve the issue, users affected by the login behavior change can successfully access their Splice account by logging in with the email address associated with their account. Please contact Splice support ([https://support.splice.com](https://support.splice.com/)) if you do not recall your email account address or encounter problems with this mitigation.
Dec 2, 21:15 UTC
While we continue to resolve the issue, users affected by the login behavior change can successfully access their Splice account by logging in with the email address associated with their account. Please contact Splice support ([https://support.splice.com](https://support.splice.com/)) if you do not recall your email account address or encounter problems with this mitigation.
Dec 2, 21:15 UTC
Update -
Dialog continues with our partner as to how best to restore expected behavior. The North American holiday weekend is impacting our resolution timeline, and it is likely that expected behavior will not be restored until 12/02/24.
While we continue to resolve the issue, users affected by the login behavior change can successfully access their Splice account by logging in with the email address associated with their account. Please contact Splice support ([https://support.splice.com](https://support.splice.com/)) if you do not recall your email account address or encounter problems with this mitigation.
Nov 27, 21:21 UTC
While we continue to resolve the issue, users affected by the login behavior change can successfully access their Splice account by logging in with the email address associated with their account. Please contact Splice support ([https://support.splice.com](https://support.splice.com/)) if you do not recall your email account address or encounter problems with this mitigation.
Nov 27, 21:21 UTC
Update -
We have identified the trigger for the login behavior change. We are closely working with our partner to determine the safest and quickest action to restore expected behavior. We will share more information as it becomes available.
While we continue to resolve the issue, users affected by the login behavior change can successfully access their Splice account by logging in with the email address associated with their account. Please contact Splice support ([https://support.splice.com](https://support.splice.com/)) if you do not recall your email account address or encounter problems with this mitigation.
Nov 27, 18:56 UTC
While we continue to resolve the issue, users affected by the login behavior change can successfully access their Splice account by logging in with the email address associated with their account. Please contact Splice support ([https://support.splice.com](https://support.splice.com/)) if you do not recall your email account address or encounter problems with this mitigation.
Nov 27, 18:56 UTC
Identified -
The problem has been identified. Users can work around the issue by logging in with the email address associated with their account. Please reach out to https://support.splice.com if you need further assistance.
Nov 27, 15:01 UTC
Nov 27, 15:01 UTC
Dec 2, 2024
Dec 1, 2024
No incidents reported.
Nov 30, 2024
No incidents reported.
Nov 29, 2024
No incidents reported.
Nov 28, 2024
No incidents reported.
Nov 27, 2024
Nov 26, 2024
No incidents reported.