Unable to start subscriptions

Incident Report for Splice

Resolved

This incident has been resolved.

Posted Jun 07, 2021 - 18:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 07, 2021 - 16:50 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 07, 2021 - 16:29 UTC

Update

We are continuing to investigate this issue.

Posted Jun 07, 2021 - 16:25 UTC

Investigating

We are unable to process subscriptions updates or gear payoffs at this time. We are investigating currently.

Posted Jun 07, 2021 - 15:31 UTC